Terms and Conditions

Overview

This is an automated store powered by Shopify (Website Builder) and Subliminator (Print-On-Demand Company) and Printful (for hats). I have tested a lot of different online companies so you don't have to worry about poor quality products. Use this website to get a unique, high-quality gift delivered to your doorstep.

Shipping

FREE Shipping Includes:

  • Tracking Number within 2 weeks to your email.
  • USA: 2 to 4 weeks (total delivery time) to lower 48 U.S.A., UK, Mainland Europe. 100% delivery rate during testing to U.S.A. In the U.S.A. I never had an issue with delivery. Ten out of ten tests were successful.
  • International: 2 to 12 weeks for international outside of mainland Europe or USA, such as Alaska, Hawaii, Guam, Puerto Rico; shipping can take longer (depending on your local DHL affiliate). Make sure your mailbox or local DHL affiliate is reliable before purchasing from an online retailer.
  • Notice: No delivery is guaranteed. For instance, outside of the U.S.A., I did five tests. One of the tests failed. The delivery company says they gave a "notice" to my apartment building's main office to pay a 5% delivery tax. My apartment's main office said they never got the notice. Moral of the story: Make sure you trust your local delivery companies. For shipping and material support:
    • Contact your local delivery company using your tracking number. 
    • All products except hats: support@subliminator.com
    • Hats: support@printful.com

Suggestions

To avoid customer support issues:

  • 1) Double check your email address at checkout.
  • 2) Check your inbox and spam folder for tracking number (up to 2 weeks); or, turn off your firewall. I've never had a Print-On-Demand company not send a tracking number.
  • 3) Use your tracking number to communicate with your local delivery company.
  • 4) Check your physical mailbox for delivery notices.
  • 5) If the product seems "flattened" in the mail after its long journey, just wash and dry to make it very soft and luxurious again. The high-end ink has been sublimated into the fabric, so you can wash as many times as needed without fading or cracking the design.
  • 6) Printing and shipping can take a few weeks. If you need a last-minute gift for someone, then you can print or send someone an instant Gift Card.
  • 7) If none of these suggestions work, submit your feedback (below).

Benefits

What are the specific benefits of this store?

  • Print-On-Demand helps reduce waste. Inventory is created after it has been purchased. 
  • Print-On-Demand is unique. Designs stand out more because they are not mass-produced for retail stores.
  • You don't have to go to the store. It will be delivered to you.
  • This website specifically is sourced with the best print-on-demand products I could possibly find on the internet after an extensive testing process.
  • The colors are vibrant and the materials are extremely high-quality and durable.

Summary

Print-On-Demand allows you to get a highly-unique product. This store in particular offers a selection of vibrant designs and durable products that aren't easily replicated on other sites. If you can wait a few weeks for the Print-On-Demand process to run its course, then you will have a perfect gift delivered to your doorstep that you love for the rest of your life!!!

     Product mockup  

Product Feedback

The products on this website have been selected after a thoughtful testing process. I know they are made with great care. Whether you have had a positive or negative experience, please let me know so I can replicate the good and improve on the bad.

Send email to:   cloakstorefeedback@gmail.com

Must include the following for a response:

  • 1) Subject Line: Product Feedback
  • 2) Name used at check out
  • 3) Email address used at checkout
  • 4) Description of product purchased
  • 5) Shipping address used at checkout
  • 6) Order number
  • 7) Delivery tracking number
  • Positive feedback: Send me a testimonial or picture!
  • Negative feedback: Send evidence of the design flaw.
  • Images will work best if they are less than 5 MB; .jpeg or .png